Forum Replies Created
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Eric Poulin
KeymasterFebruary 11, 2016 at 3:14 pmPost count: 381in reply to: reconcile drag and drop feature not working #4063Sorry, I assumed you would watch the video link I added… It would help to know what browser you’re using and version of browser and what operating system. For example in the video I describe that I’m using Windows 10 and the latest version of Chrome. It may be that there is some issue with only certain browsers… And it may be that some browser extension is interfering as we’ve seen that in a number of other cases where some kind of browser extension restricts numerous behaviors.
Eric Poulin
KeymasterFebruary 11, 2016 at 2:36 pmPost count: 381in reply to: reconcile drag and drop feature not working #4061Seems to be working normally for me.
I need more details to reproduce the problem.
https://www.youtube.com/watch?v=Kkgh4i42Ki4Eric Poulin
KeymasterFebruary 11, 2016 at 12:22 pmPost count: 381in reply to: reconcile drag and drop feature not working #4059What browser / screen resolution?
From that gif, your browser size looks very small.Eric Poulin
KeymasterJanuary 4, 2016 at 5:01 pmPost count: 381in reply to: reconcile drag and drop feature not working #4057I use Camtasia, but it’s not free.
There is a great free recorder from the same company called Jing, I’d give that a try: https://www.techsmith.com/jing.htmlEric Poulin
KeymasterJanuary 4, 2016 at 12:38 amPost count: 381in reply to: reconcile drag and drop feature not working #4055Any chance you could take a short screen video to show me the problem?
We had some issues like you’re describing during development but worked through them… or so we thought. We haven’t been able to duplicate the problem … my dev machine is a 12-core really fast machine. A video will help.Eric Poulin
KeymasterDecember 29, 2015 at 5:09 amPost count: 381in reply to: reconcile drag and drop feature not working #4053Retested on our test machine and couldn’t find any problem.
If you are using Chrome or Firefox, press f12 to open the developer console and go to the console tab. Then try to perform a drag action and see if anything shows up there (probably in red). Please copy and paste that here – that may give a clue as to what’s happening on your system.Eric Poulin
KeymasterNovember 12, 2015 at 12:57 amPost count: 381in reply to: reconcile drag and drop feature not working #4051I wont leave this un-investigated further, but won’t be able to have a close look until Sunday evening.
Eric Poulin
KeymasterNovember 11, 2015 at 2:59 amPost count: 381in reply to: reconcile drag and drop feature not working #4049I’m afraid I’m in need of some education here. What’s an HD computer?
Is HD = High Definition, Because… my screen here is 1920×1080 resolution…and it works fine here.Eric Poulin
KeymasterNovember 9, 2015 at 12:32 amPost count: 381in reply to: Capital One Transaction banking file #4075Hi, if you can send a copy of tour bank export that is not working to epoulin@calendarbudget.com, I’ll have a look and see what changes we need to make to get CalendarBudget back into working order for you.
Eric Poulin
KeymasterNovember 9, 2015 at 12:31 amPost count: 381in reply to: Unable to import my Mint downloaded file #4076James, sorry we haven’t been able to get back to you… free software/services and all…
If you could send a copy of your quicken export file to epoulin@calendarbudget.com, I’ll have a look and see what changes are necessary to get CalendarBudget back into working order for you.Eric Poulin
KeymasterSeptember 11, 2015 at 6:35 amPost count: 381in reply to: Reconcile Feature #4074On the desktop version right click on the entry and you’ll see an option to mark as completed.
Eric Poulin
KeymasterSeptember 7, 2015 at 4:16 amPost count: 381in reply to: Tracking reconciling a transaction #4035Ya, good call. Done!
Eric Poulin
KeymasterAugust 28, 2015 at 5:43 pmPost count: 381in reply to: reconcile drag and drop feature not working #4045We do our testing on Chrome, Firefox and IE, but haven’t tested the latest IE since its come out. If you can, yes, please try Firefox or Chrome.
Eric Poulin
KeymasterAugust 27, 2015 at 5:42 pmPost count: 381in reply to: reconcile drag and drop feature not working #4043We don’t have a Surface 2 to test on – so that is likely the issue… Which browser are you using?
Eric Poulin
KeymasterAugust 13, 2015 at 4:14 pmPost count: 381in reply to: Tracking reconciling a transaction #4033Yes, it is a manual process. At the moment, we do no differential between entries that have been reconciled with the bank or enteries that have been previously entered as part of planning.
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