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Viewing 15 posts - 91 through 105 (of 370 total)
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  • Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Sorry, I assumed you would watch the video link I added… It would help to know what browser you’re using and version of browser and what operating system. For example in the video I describe that I’m using Windows 10 and the latest version of Chrome. It may be that there is some issue with only certain browsers… And it may be that some browser extension is interfering as we’ve seen that in a number of other cases where some kind of browser extension restricts numerous behaviors.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Seems to be working normally for me.
    I need more details to reproduce the problem.
    https://www.youtube.com/watch?v=Kkgh4i42Ki4

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    What browser / screen resolution?
    From that gif, your browser size looks very small.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    I use Camtasia, but it’s not free.
    There is a great free recorder from the same company called Jing, I’d give that a try: https://www.techsmith.com/jing.html

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Any chance you could take a short screen video to show me the problem?
    We had some issues like you’re describing during development but worked through them… or so we thought. We haven’t been able to duplicate the problem … my dev machine is a 12-core really fast machine. A video will help.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Retested on our test machine and couldn’t find any problem.
    If you are using Chrome or Firefox, press f12 to open the developer console and go to the console tab. Then try to perform a drag action and see if anything shows up there (probably in red). Please copy and paste that here – that may give a clue as to what’s happening on your system.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    I wont leave this un-investigated further, but won’t be able to have a close look until Sunday evening.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    I’m afraid I’m in need of some education here. What’s an HD computer?
    Is HD = High Definition, Because… my screen here is 1920×1080 resolution…and it works fine here.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Hi, if you can send a copy of tour bank export that is not working to epoulin@calendarbudget.com, I’ll have a look and see what changes we need to make to get CalendarBudget back into working order for you.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    James, sorry we haven’t been able to get back to you… free software/services and all…
    If you could send a copy of your quicken export file to epoulin@calendarbudget.com, I’ll have a look and see what changes are necessary to get CalendarBudget back into working order for you.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381
    in reply to: Reconcile Feature #4074

    On the desktop version right click on the entry and you’ll see an option to mark as completed.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Ya, good call. Done!

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    We do our testing on Chrome, Firefox and IE, but haven’t tested the latest IE since its come out. If you can, yes, please try Firefox or Chrome.

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    We don’t have a Surface 2 to test on – so that is likely the issue… Which browser are you using?

    Avatar of eric poulinEric Poulin
    Keymaster
    Post count: 381

    Yes, it is a manual process. At the moment, we do no differential between entries that have been reconciled with the bank or enteries that have been previously entered as part of planning.

Viewing 15 posts - 91 through 105 (of 370 total)