Home › Forums › CalendarBudget Support › Reconciling – balance suddenly does not match previously reconciled transactions

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    • Avatar of eric poulinEric Poulin
      Keymaster
      February 10, 2024 at 11:36 am
      Post count: 380
      #11618

      Hi Kalence,

      Thanks for your email. This is a known problem that we are working towards a permanent fix. For now, there’s a quick fix for this that you can use by following this short video: https://www.youtube.com/watch?v=-TI8zM1SF2w.
      You shold only need to do this once per account.

      Happy Budgeting!

    • Avatar of kalencekalence
      Participant
      February 11, 2024 at 3:07 pm
      Post count: 2
      #11619

      Good afternoon Eric! Thank you for the quick reply.
      Unfortunately, after following the steps in the video, I did still see the mismatch error.

      I resorted to updating the balance for each Friday 1 week at a time until the error went away and thankfully only had to go back to September for one account. The second account resolved with a January balance update!

      A minor inconvenience, I am still enjoying this app and look forward to continued updates. Thanks again.

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