Reconciling – balance suddenly does not match previously reconciled transactions

[Eric Poulin]

#11618

Hi Kalence,

Thanks for your email. This is a known problem that we are working towards a permanent fix. For now, there’s a quick fix for this that you can use by following this short video: https://www.youtube.com/watch?v=-TI8zM1SF2w.
You shold only need to do this once per account.

Happy Budgeting!

[kalence]

#11619

Good afternoon Eric! Thank you for the quick reply.
Unfortunately, after following the steps in the video, I did still see the mismatch error.

I resorted to updating the balance for each Friday 1 week at a time until the error went away and thankfully only had to go back to September for one account. The second account resolved with a January balance update!

A minor inconvenience, I am still enjoying this app and look forward to continued updates. Thanks again.

[Author]

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