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    • Avatar of jenell. Longjenell.long
      Participant
      August 31, 2010 at 10:20 pm
      Post count: 1
      #3417

      I continuously receive the error, “The file selected is invalid. Select a valid PC Banking export file (OFX/QFX).” despite exporting my transactions as an OFX file from my bank (BECU). What are my options for resolving this? CSV? Maybe you guys can provide a template to follow for allowing CSV uploads? (I read in another discussion that you guys are purposely not allowing csv due to multiple formats used by banks).

    • Avatar of eric poulinEric Poulin
      Keymaster
      August 31, 2010 at 10:24 pm
      Post count: 380
      #3880

      Jenell,

      Thanks for bringing this up. Although OFX is a standard format, our experience is that different banks format the OFX file slightly differently from each other.
      If you can send me your OFX file, I’ll give it a try on our test system and make any adjustments needed to have your file be accepted properly.

    • Anonymous
      Guest
      September 4, 2010 at 7:24 pm
      Post count: 42
      #3881

      Hi Eric, I’m running into the same problem setting up a CalendarBudget account.  I have Quicken installed & when I try to download the file, the file automatically opens Quicken.  Is there a way to save the file the QFX file without opening Quicken? 

      So I downloaded the file as Microsoft Money, (which I don’t have installed), so far so good.  But when I try open the file in CB I get the same error message as above. 

      I’ll be happy to send you the file – it’s Alberta Treasury Branch – ATB.  Where do I send the file?

    • Avatar of eric poulinEric Poulin
      Keymaster
      September 4, 2010 at 8:49 pm
      Post count: 380
      #3882

      Jenell’s issue turned out to be a problem with the way her bank formatted the OFX file. I’ve altered CalendarBudget to compensate for the problem — this fix should be available on the server in a few days after testing.  However, not all problems are the same. I recommend sending me your file to see if you’re experiencing a different issue.

      You can send it me at epoulin@calendarbudget.com

    • Anonymous
      Guest
      September 4, 2010 at 9:43 pm
      Post count: 42
      #3883

      Thanks – the file is on its way.

    • Avatar of eric poulinEric Poulin
      Keymaster
      September 15, 2010 at 5:14 am
      Post count: 380
      #3884

      Just put this fix onto the production server. Let me know if you have any other problems.

    • Avatar of tamstertamster
      Participant
      October 31, 2010 at 5:01 am
      Post count: 1
      #3885

      Hi Eric

      I just signed up for the 30 day trial and am getting the same message as the others when I am trying to upload a OFX file.

      Can I send my file to you to have a look at too?

      Thanks for your help

    • Avatar of eric poulinEric Poulin
      Keymaster
      November 1, 2010 at 4:02 am
      Post count: 380
      #3886

      Certainly – send it over and I’ll have a look.

    • Avatar of lonnyLonny
      Participant
      June 15, 2016 at 8:06 am
      Post count: 1
      #3887

      Thanks for bringing this up.

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